26 - Staff training
Category : General management
Status : Mandatory
Type of accommodation : Camping facility

Definition (User manual)
The tourist accommodation shall provide information and training to the staff, including written procedures or manuals, to ensure the application of environmental measures and to raise awareness of environmentally responsible behaviour. In particular, the following issues shall be taken into consideration:_x000B_Concerning energy saving:_x000B_• Staff shall be trained on how to save energy._x000B_Concerning water saving:_x000B_• Staff shall be trained to check every day for visible leaks and to take appropriate action as necessary._x000B_• Flowers and outside areas shall normally be watered before high sun or after sunset, where regional or climatic conditions make it appropriate._x000B_• Staff shall be informed of the tourist accommodation’s policy regarding criterion 14 about towel change and be instructed how to comply with it._x000B_Concerning chemical substances:_x000B_• Staff shall be trained not to exceed the recommended amount of detergent and disinfectant indicated on the packaging._x000B_Concerning waste:_x000B_• Staff shall be trained to collect, separate and bring to appropriate disposal waste into the categories that can be handled separately by the local or national waste management facilities as defined by criterion 18, - Staff shall be trained to collect, separate and bring to appropriate disposal hazardous waste as listed in Decision 2000/532/EC and defined by criterion 18._x000B_Adequate training shall be provided to all new staff within four weeks of starting employment and for all staff at least once a year.